Last Updated: August 13, 2025

Welcome to Gates Moving Company LLC ("We," "Us," "Our"). These Terms of Use ("Terms") govern your access to and use of our website, gatesmoving.com ("Website"), and the moving, packing, or related services ("Services") provided by Gates Moving Company LLC, located in Warrensburg, Missouri. By accessing our Website or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

1. Acceptance of Terms

By using our Website or Services, you confirm that you are at least 18 years old or have the legal authority to enter into this agreement. These Terms constitute a legally binding agreement between you and Gates Moving Company LLC. We may update these Terms at any time, and changes will be posted on the Website. Your continued use of the Website or Services after any changes indicates your acceptance of the updated Terms.

2. Use of Website and Services

    •    Permitted Use: You may use the Website to learn about our Services, request quotes, book moves, or contact us. You may use our Services for lawful purposes related to moving, packing, or related activities.

    •    Prohibited Conduct: You agree not to:

    •    Use the Website or Services for any illegal or unauthorized purpose.

    •    Attempt to gain unauthorized access to our systems, networks, or data.

    •    Interfere with the proper functioning of the Website, including by introducing viruses or malicious code.

    •    Misrepresent your identity or provide false information when booking Services.

    •    Use the Website to transmit or store unlawful material.

    •    Copy, modify, or distribute content from the Website without our written permission.

3. Booking and Service Agreements

When you book Services through our Website, phone, email, or in person, you enter into a separate service agreement or contract with us. These Terms do not replace any specific terms outlined in a service contract for moving or packing services, which will govern the details of your move (e.g., pricing, scheduling, and responsibilities). In case of conflict between these Terms and a service contract, the service contract prevails.

4. User Responsibilities

    •    Accurate Information: You agree to provide accurate, complete, and current information when requesting quotes, booking Services, or creating an account on our Website.

    •    Property and Safety: You are responsible for ensuring that items to be moved are properly prepared and comply with applicable laws. You must inform us of any hazardous or illegal items, which we reserve the right to refuse to transport.

    •    Account Security: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Intellectual Property

All content on the Website, including text, images, logos, and designs, is owned by Gates Moving Company LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission, except for personal, non-commercial use (e.g., printing a quote for your records).

6. Limitation of Liability

To the fullest extent permitted by law, Gates Moving Company LLC, its affiliates, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to:

    •    Loss or damage to property during a move, except as specified in a service contract.

    •    Delays, interruptions, or errors in Service delivery.

    •    Inaccuracies or omissions in Website content.

    •    Unauthorized access to or loss of your data.

Our liability for any claim related to the Website or Services is limited to the amount you paid for the specific Service giving rise to the claim. Some jurisdictions do not allow limitations on liability, so these restrictions may not apply to you.

7. Disclaimer of Warranties

The Website and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee:

    •    The accuracy, completeness, or reliability of Website content.

    •    That the Website will be uninterrupted, error-free, or free of viruses.

    •    That Services will meet your expectations beyond what is outlined in a service contract.

8. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Your interactions with third-party websites or services are at your own risk, and you should review their terms and privacy policies.

9. Termination

We reserve the right to suspend or terminate your access to the Website or Services at our discretion, without notice, if you violate these Terms or engage in conduct that we believe harms our business, customers, or employees. You may stop using the Website or Services at any time.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gates Moving Company LLC, its affiliates, employees, and agents from any claims, losses, or damages, including legal fees, arising from your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Missouri, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website or Services will be resolved through negotiation in good faith. If negotiation fails, disputes will be resolved in the state or federal courts located in Johnson County, Missouri, and you consent to the jurisdiction of these courts.

12. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, available at gatesmoving.com. Please review it to understand how we collect, use, and protect your personal information.

13. Changes to These Terms

We may modify these Terms at any time, and updates will be posted on the Website. Changes are effective immediately upon posting. Your continued use of the Website or Services after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Information

For questions or concerns about these Terms, please contact us at:

Gates Moving Company LLC

Email: info@gatesmoving.com